Our reputation naturally rests on our ability to provide our clients with the best possible travel arrangements. As one of only a limited number of AITO* specialist travel agents we have access to the itineraries of certain independently-owned tour operators who otherwise only sell direct to the public. Therefore many of the holidays we arrange are not otherwise available through mainstream travel agents (who often are constrained to offer their parent company's own tour operators). This gives us a significant advantage when it comes to offering our clients truly independent advice and breadth of choice.
Through our close working relationships with these specialist operators we have developed a network of contacts and expert advisers who have expertise in abundance that covers everything from choosing the finest villas in Tuscany to sky-diving over Mount Everest! There is a remarkable depth of first-hand knowledge that resides across the travel industry within these specialist companies who are absolute masters of their own specific area of expertise. By knowing not only who these companies are, but also which key individuals within these companies have the precise understanding of a particular destination, we have the ability to service our clients with a wonderfully rich source of information that no amount of internet search can compete with.
Clients who have travelled with us many times over a number of years commonly have had their trips arranged by us with a different specialist tour operator each time they have been away, and their willingness to return to us each time they wish to book their next trip is testimony to how hard we work to ensure that the travel provider we select for their brief is the best we can possibly recommend!
* AITO – The Association of Independent Tour Operators (see www.aito.co.uk)